New roles – new structures? How collaboration and multi sourcing affects central IT

8 pages•Published: January 13, 2025

Denise Dittrich, Thomas Eifert and Melanie Moritz

Abstract

The way to provide IT services in Higher Education Institutions (HEIs) is undergoing transformation. In addition to locally provided services, we now see emerging new structures involving collaborative services, community cloud and commercial cloud offerings. This development cannot leave local IT unaffected. To the contrary, local IT has to develop to keep its role as a valuable provider to the local users in research, teaching, and administration. In our work, we developed structures to enable local IT to cope with these changes in demands and boundary conditions.

Keyphrases: cloud, service collaboration, sourcing

In: Raimund Vogl, Laurence Desnos, Jean-François Desnos, Spiros Bolis, Lazaros Merakos, Gill Ferrell, Effie Tsili and Manos Roumeliotis (editors). Proceedings of EUNIS 2024 annual congress in Athens, vol 105, pages 31-38.

Links:	https://easychair.org/publications/paper/Gwn6
	https://doi.org/10.29007/jvqm

BibTeX entry

@inproceedings{EUNIS2024:New_roles_new_structures?,
  author    = {Denise Dittrich and Thomas Eifert and Melanie Moritz},
  title     = {New roles – new structures? How collaboration and multi sourcing affects central IT},
  booktitle = {Proceedings of EUNIS 2024 annual congress in Athens},
  editor    = {Raimund Vogl and Laurence Desnos and Jean-François Desnos and Spiros Bolis and Lazaros Merakos and Gill Ferrell and Effie Tsili and Manos Roumeliotis},
  series    = {EPiC Series in Computing},
  volume    = {105},
  publisher = {EasyChair},
  bibsource = {EasyChair, https://easychair.org},
  issn      = {2398-7340},
  url       = {/publications/paper/Gwn6},
  doi       = {10.29007/jvqm},
  pages     = {31-38},
  year      = {2025}}

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