Emotional Intelligence Coaching as the Anchor for Connecting a Multigenerational Workplace

EasyChair Preprint 15406

Abstract

The study aimed to devise a coaching model linked with emotional intelligence coaching enabled through action research. The present environment, that of, Volatile, Uncertain, Complex, and Ambiguous (VUCA); including factors like the COVID-19 pandemic, the 5th Industrial Revolution and a multigenerational workforce has created many challenges for leaders at the organisation that was studied, a civil engineering organisation in South Africa (hereinafter referred to as the PCEC). The organisation faced dynamic changes, and executives needed to cope with the impact of this new era in their daily lives. Implementing a coaching model will help them develop their emotional intelligence, a key ingredient in coping with a VUCA environment.

Keyphrases: Civil Engineering, Coaching, Emotional Intelligence, Leadership, Multigenerational

@booklet{EasyChair:15406,
  author    = {Michelle Strickland and Ana Martins},
  title     = {Emotional Intelligence Coaching as the Anchor for Connecting a Multigenerational Workplace},
  howpublished = {EasyChair Preprint 15406},
  year      = {EasyChair, 2024}}