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From Strategy to Skills Development in a Higher Education IT Organisation

8 pagesPublished: September 20, 2022

Abstract

People are typically identified as key assets for a successful IT organisation, and this is particularly true for HE institutions where the level of outsourcing is often lower than in other sectors. Therefore, we need a way for ensuring that the IT organisation’s skills and capabilities reflect the institutional strategy and there is a solid process for identifying and addressing possible gaps.
Traditional approaches, such as IT skills frameworks, are well suited for analysing and addressing technical and content-specific skills development, but they do not provide a convenient way of addressing non-technical skills development.
This paper provides an approach for analysing the requirements for non-technical skills and for addressing them with appropriate development activities. The approach is based on identifying key business capabilities of a HE institution and mapping them into a categorisation that provides the required guidance for competency assessment and development. The approach can be combined with traditional approaches for technical skills analysis, hence providing a comprehensive tool for translating strategy into relevant skills and competency development actions.

Keyphrases: capabilities, digital strategy, it skills management, skills and competencies

In: Jean-François Desnos, Ramin Yahyapour and Raimund Vogl (editors). Proceedings of EUNIS 2022 – The 28th International Congress of European University Information Systems, vol 86, pages 141-148.

BibTeX entry
@inproceedings{EUNIS2022:From_Strategy_Skills_Development,
  author    = {Pekka Kahkipuro},
  title     = {From Strategy to Skills Development in a Higher Education IT Organisation},
  booktitle = {Proceedings of EUNIS 2022 –  The 28th International Congress of European University Information Systems},
  editor    = {Jean-François Desnos and Ramin Yahyapour and Raimund Vogl},
  series    = {EPiC Series in Computing},
  volume    = {86},
  publisher = {EasyChair},
  bibsource = {EasyChair, https://easychair.org},
  issn      = {2398-7340},
  url       = {/publications/paper/VZR7},
  doi       = {10.29007/1bsw},
  pages     = {141-148},
  year      = {2022}}
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