CFP

ENTER27: ENTER27 eTourism conference

Madrid, Spain, January 12-16, 2027

Conference website	https://ifitt.net/enter-conference/enter27/call-for-contributions-for-enter27/
Submission link	https://easychair.org/conferences/?conf=enter27

Topics: technology tourism innovation ai

ENTER27 eTourism conference

Call for contributions

12-16 January 2027 – Madrid, Spain

Shaping Tourism Technology: Hype, Human Centricity and ROI

Tourism is entering a new phase of digital transformation, one characterized not only by rapid technological innovation but also by deeper reflection on the role technology should play in shaping societies, economies, and human experiences. Artificial intelligence, immersive environments, advanced data analytics, and intelligent infrastructures are no longer emerging possibilities. They are actively restructuring how tourism is researched, managed, and experienced.

At ENTER27, we invite the global eTourism community to explore how these technologies can be developed and deployed in ways that strengthen human values and social well-being.

For more than three decades, the ENTER eTourism Conference has served as the leading international forum at the intersection of tourism, technology, and innovation. ENTER27 continues this tradition by bringing together scholars, practitioners, policymakers, and technology innovators to critically examine how digital transformation is reshaping tourism systems and how these transformations can be guided toward more responsible, inclusive, and human-centered futures.

Recent developments in eTourism research highlight an expanding technological landscape. Advances in generative and agentic AI, intelligent recommender systems, digital twins, robotics, and multimodal data analytics are transforming tourism from a technology-enabled sector into a complex AI-augmented socio-technical ecosystem. Researchers are increasingly exploring how AI can support knowledge creation, how large-scale user-generated content can be transformed into actionable insights, and how immersive environments can reshape tourism experiences, education, and cultural engagement.

At the same time, tourism scholars are increasingly addressing critical questions about trust, authenticity, governance, and ethical responsibility in digital systems. As technologies become more autonomous and embedded in decision-making processes—from revenue management and recommender systems to destination governance and visitor management—their growing prominence is often accompanied by significant expectations regarding efficiency gains and contributions to organizational economic performance and competitive advantage. However, alongside this technological hype, new challenges emerge concerning transparency, human agency, and the preservation of meaningful human experiences.

These transformations not only reshape tourism practice—they also challenge how tourism research itself is conducted. The increasing availability of large-scale digital traces, multimodal data, AI-assisted analysis, and experimental digital environments calls for new methodological approaches capable of capturing rapidly evolving socio-technical phenomena. From AI-supported qualitative analysis and large-scale computational methods to mixed-methods approaches integrating digital ethnography, simulations, and experimental designs, methodological innovation is becoming central to advancing eTourism scholarship.

ENTER27 therefore aims to foster dialogue on how tourism technologies can evolve toward human-centered digital ecosystems that balance innovation with responsibility and tangible economic effects for tourism companies. At the same time, it encourages reflection on how researchers can develop new conceptual frameworks and methodological toolkits to better understand the complex interactions between humans, technologies, and tourism systems.

We invite the academic and professional research community to submit cutting-edge research and innovative case studies exploring the evolving relationships between technology, people, and tourism ecosystems.

In particular, we welcome contributions addressing questions such as:

• The role of technology and artificial intelligence, including robotics, in enhancing human experiences, creativity, and meaningful interactions in tourism.

• Economic aspects of the implementation of robotics, artificial intelligence and other technologies in tourism from the perspectives of the companies, tourists, employees and other tourism stakeholders.

• Approaches that place people, communities, and societal well-being at the centre of digital tourism innovation, including issues of inclusion, accessibility, and quality of life.

• The ethical and societal implications of digital technologies and how they shape trust, responsibility, transparency, and human agency in tourism systems.

• The ways in which digital tools—such as social media, user-generated content, and tourism analytics—influence tourist behaviour, decision-making, and experience co-creation.

• Human-centred perspectives on information systems, recommender systems, data-driven services, and intelligent platforms, and their role in shaping tourism interactions and value creation.

• The design and governance of platform ecosystems, smart destinations, and digitally mediated tourism networks, with a focus on human-centred and participatory approaches.

• Studies on the impacts of advanced technologies on tasks and jobs in tourism (substitution, augmentation, transformation, creation), including changes in the employee skills requirements, new job profiles, employee well-being and decent work.

• Methodological innovations that help researchers better understand the interplay between humans, technologies, and tourism practices, including novel computational, experimental, and qualitative approaches.

Whether you are developing AI-powered travel systems, exploring the societal implications of digital platforms, or designing technologies that enhance cultural and environmental stewardship, ENTER27 is your opportunity to contribute to shaping the future of tourism technology.

The International Federation for IT and Travel & Tourism (IFITT) invites academics, industry professionals, destinations, technology companies, and NGOs to join us in advancing a digital future for tourism that is innovative, responsible, and profoundly human-centered.

Let us explore together how technology can serve not only efficiency and growth, but also people, communities, and the planet.

ENTER27 Research Track Co-Chairs:

Professor Mattia Rainoldi, IMC Krems University of Applied Sciences (mattia.rainoldi@imc.ac.at)

Professor Estela Mariné Roig, University of Lleida (estela.marine@udl.ca)

Professor Peter O’Connor, University of South Australia (peter.oconnor@unisa.edu.au)

Submission Formats

Formats	Submission	Presentation	Publication	Deadline
Full Papers	Up to 12 pages	Stand-up Presentation	Scopus Indexed Conference Proceedings (to be published by Springer mid-2027)	13-Sep-26
Working Papers	Up to 5 pages	Stand-up Presentation	Adjunct Proceedings (to be published by IFITT)	11-Oct-26
Conference Presentations	Up to 2 pages	Stand-up Presentation	No	11-Nov-26
Posters & Demos	A2 poster	Optional	No	11-Nov-26
Research Discussions	1 page proposal	Round Table Discussion	No	11-Nov-26

Each paper should be represented by at least one registered presenter.

If at least one author has not completed their registration by 30 December 2026 the paper will be removed from the program and proceedings.

The conference proceedings will be published by Springer. According to the editorial schedule, the proceedings will be available around June 2027. Accepted conference papers will be available online to conference participants for a period of six months. The printed ENTER proceedings will be mailed directly to the lead author by Springer after the conference.

Please note that authors have the opportunity to join IFITT which gives them a substantial discount on conference registration fees and access to the global eTourism community.

Why submit your research to the ENTER27 eTourism conference?

Interdisciplinary Knowledge Exchange

The ENTER eTourism conference is an annual event of the IFITT community. Each conference is designed to generate engagement and impact of your research as we work together towards the IFITT mission of sharing knowledge, experience, and passion for ICT in travel and tourism.

We invite travel, tourism, hospitality, IS, UX, ICT, and other researchers working in the following and related fields to submit their research to the conference and discuss the meaning of the research from the perspective of the conference theme.

Informal networking opportunities with experts

The conference offers a worldwide and unique forum for attendees from industry, academia, government, and other organizations to actively exchange, share, and challenge state-of-the-art research, education practices, and industrial case studies on the application of information and communication technologies in travel and tourism. ENTER27 eTourism conference attendees will have a unique opportunity to learn from and network with interdisciplinary experts who work at the intersection of tourism and technology.

Ph.D. student engagement

The ENTER27 eTourism conference Doctoral Workshop (details coming soon) provides unique opportunities for postgraduate (doctoral) students to present and discuss their research with peers and leading scholars in the field.

Submission Formats

Full Papers

We invite research papers across the wide spectrum of Information and Communication Technologies in travel, tourism, events, and hospitality management to be presented at the ENTER27 eTourism conference. Full papers should be irrelatively complete and innovative with the aim to advance the knowledge base of eTourism research. These papers should present major contributions to the field.

The maximum length for full papers is 12 pages, inclusive of references (expected word count 4,000-5,000 words). These must be prepared using the Springer template available here.
All accepted full papers will be considered for awards and recognition, including the Best Full Paper prize, to be presented during the conference.
All accepted full papers will be included in a Scopus-indexed Conference Proceeding publication to be published by Springer in 2027.

Guidelines

Papers should clearly state the background, introduction, purpose, theoretical foundation, methodology, results, and conclusions, and be fully referenced with appropriate citations. All full papers should explicitly outline future research directions at the end of the manuscript. In line with ENTER’s commitment to bridging research and practice, submissions are also expected to clearly articulate their managerial and/or policy implications, demonstrating how findings can inform decision-making, industry practices, and the development of tourism systems.

To make sure your submission adheres to copyright regulations, Figures or Tables must include an appropriate citation in their caption (e.g. Source: O’Connor, 2023). When citing Figures or Tables created by someone else (even if substantially modified), you must have written permission to republish such copyrighted material (typically held by the publisher, rather than the author). You, as the author, are responsible for obtaining such permissions in writing and submitting them with your final revised paper. For self-created Figures or Tables, explicitly note in their caption that they have been created by the authors (typically “Source: Author’s own”). All authors will be required to submit a statement certifying that figures/tables are their own original work or provide evidence of permission to reuse previously published work, on submission of their final revised paper.

All paper submissions should be prepared in Word or LaTeX according to the Springer proceedings guidelines. Please, find here the Word template and here the LaTex template to be used (other formats will not be accepted). Please use the Springer toolbar to format your paper within the template, and refrain from adding any other formatting commands.

In keeping with the conference theme, we invite all authors to specifically reflect in their paper on how their contributions advance tourism technologies for a better future.

Important dates

Submission link: https://easychair.org/conferences/?conf=ENTER27
Submission deadline: 13-Sep-26
Notification of initial acceptance: 15-Oct-26
Deadline to resubmit revised paper: 29-Oct-26
Final acceptance decision: 12-Nov-26

All deadlines refer to 23:59 (11:59 pm) in the AoE (Anywhere on Earth) time zone. Conference organizers reserve the right to modify the paper submission schedule.

Review Process

All submissions to the research track are rigorously evaluated for novelty, significance, and soundness. The peer-review process is double-blind by the members of the ENTER27 eTourism conference Scientific Committee; submissions must not include information identifying the authors or their affiliations. Please be aware that plagiarized papers will not be accepted for ENTER27 eTourism conference and the content originality of all papers will be checked using an automated tool.

Working Papers

Working papers are intended for highly promising findings of original and unpublished research ideas (e.g. conceptual or theoretical developments) and preliminary results. The evaluation of working papers will be based on originality and (potential) importance rather than maturity or completed evaluation.

The maximum length for working papers is 6 pages, inclusive of references (expected word count 2,000-2,500 words).
All accepted working papers will be considered for awards and recognition, including the Best Working Paper prize, to be presented during the conference.
All accepted working papers will be included in an Adjunct Proceedings to be produced by the conference and made available online under an open access policy.

Guidelines

Working papers should clearly briefly state the background, introduction, purpose, theory, methodology, (optionally) preliminary results, and conclusions, and be fully referenced with appropriate citations. All working papers should emphasize future research directions at the end of each paper. In line with ENTER’s commitment to bridging research and practice, submissions are also expected to clearly articulate their managerial and/or policy implications, demonstrating how findings can inform decision-making, industry practices, and the development of tourism systems.

In keeping with the conference theme, we invite all authors to specifically reflect in their paper on how their contributions advance tourism technologies for a better future.

Important dates

Submission link: https://easychair.org/conferences/?conf=ENTER27
Submission deadline: 11-Oct-26
Notification of initial acceptance: 5-Nov-26
Deadline to resubmit revised paper: 19-Nov-26
Final acceptance decision: 3-Dec-26

All deadlines refer to 23:59 (11:59 pm) in the AoE (Anywhere on Earth) time zone. Conference organizers reserve the right to modify the paper submission schedule.

Review Process

Conference Presentation

The conference presentation category is intended for various types of research, teaching, and practice outputs that are of interest to the ENTER community but are better suited to presentation rather than publication. This category includes but is not limited to industry cases, teaching cases, early research, research methods demonstrations, or academic work at a very early stage of conception. The length for conference presentation submissions is in the format of an extended abstract of 2 pages, inclusive of key references. Accepted conference presentations will have a stand-up presentation slot at the conference but will not be published.

Guidelines

Conference Presentations should be submitted as extended abstracts. This should include the problem background, purpose, method, significance, or any other section that fits your particular submission type and the development stage. Submissions should be prepared in Word or LaTeX according to the Springer proceedings guidelines. Please, find here the Word template and here the LaTex template to be used (other formats will not be accepted). Please use the Springer toolbar to format your paper within the template, and refrain from adding any other formatting commands.

In keeping with the conference theme, we invite all authors to specifically reflect in their abstract on how their contributions advance tourism technologies for a better future.

Important dates

Submission link: https://easychair.org/conferences/?conf=ENTER27
Submission deadline: 11-Nov-26
Notification of initial acceptance: 19-Nov-26
Deadline to resubmit revised paper: 3-Dec-26
Final acceptance decision: 10-Dec-26

All deadlines refer to 23:59 (11:59 pm) in the AoE (Anywhere on Earth) time zone. Conference organizers reserve the right to modify the paper submission schedule.

Review Process

All submissions to the research track are rigorously evaluated for novelty, significance, and soundness. Research discussion proposals will be evaluated by members of the ENTER27 eTourism conference Scientific Committee; submissions must not include information identifying the authors or their affiliations.

Posters & Demos

The posters & demos category is intended for various types of research, teaching, and practice outputs that are of interest to the ENTER community but do not fit an academic paper format. This category includes but is not limited to technology/software/app/code demonstrations or industry project results dissemination. The length for posters & demossubmissions is in the format of a single A2 poster, or a demo proposal. Accepted posters & demos will be listed in the conference program. In keeping with the conference theme, we invite all authors to specifically reflect in their proposal on how their contributions advance tourism technologies for a better future.

Important dates

Submission link: https://easychair.org/conferences/?conf=ENTER27
Submission deadline: 11-Nov-26
Notification of initial acceptance: 19-Nov-26
Deadline to resubmit revised paper: 3-Dec-26
Final acceptance decision: 10-Dec-26

All deadlines refer to 23:59 (11:59 pm) in the AoE (Anywhere on Earth) time zone. Conference organizers reserve the right to modify the paper submission schedule.

Review Process

Research Discussions

Research discussions are an informal way of stimulating discussion about topics of interest to the ENTER community. Successful proposals will be allocated a table during a special session during the conference where they can interact with other conference participants and share their points of view. Multiple research discussions will occur simultaneously during the session, with participants free to move from one to the other.

Proposals should take the format of a single A4 page outlining the subject matter and objectives of the discussion and justifying why the topic is of interest to ENTER participants. Topics may be conceptual, methodological, pedagogical or industry focused. Accepted research discussions will be listed in the conference program.

In keeping with the conference theme, we invite all authors to specifically reflect in their proposal on how their contributions advance tourism technologies for a better future.

Important dates

Submission link: https://easychair.org/conferences/?conf=ENTER27
Submission deadline: 11-Nov-26
Notification of initial acceptance: 19-Nov-26
Deadline to resubmit revised paper: 3-Dec-26
Final acceptance decision: 10-Dec-26

All deadlines refer to 23:59 (11:59 pm) in the AoE (Anywhere on Earth) time zone. Conference organizers reserve the right to modify the paper submission schedule.

Review Process